Tuesday 2 October 2012

Pussy Cat, Pussy Cat, where have you been?

It kind of feels like I've been everywhere in the last few weeks.


 

It all started when I attended a Foyster's Communications Round Table Master Class. Amanda Foy (Foyster's Principal) is a communications specialist. Foysters Facebook page states I help people and businesses communicate. What's your super power?


 

Why is helping businesses and people communicate a super power and why is it relevant to me?


 

It's because Amanda realises that communicating with people is more than just speaking to someone. It is everything visual and verbal to do with your business or personal life.

Her passion for this is evident and she started me a on a wonderful journey that hopefully in time will not only improve my personal communication skills but also my ability to communicate to the world at large why I think Trevallan is an amazing experience.


 

The other place I've been is the Stamford Hotel in Brisbane. Now if you don't know this hotel think luxury, style and taste all on the banks of the Brisbane River. Why was I here – the dirty finger nailed, sandal wearing gardener?


 

I was recently lucky enough to be chosen to be a part of a group 'Horticulture – The Next Generation. Emerging Leaders'. The group consists of 25 people from across Australia that belong to the vast horticulture industry – florists, farmers, landscapers, researchers, wholesalers and retailers.


 

The first workshop was held at the Samford Plaza and was run by Russell Cummings of Strategic Business Development and Mindshop.


 

Wow, what an amazing and mind boggling two days.


 

I think I'm still recovering and trying to put a lot of what I learnt into practice. What made this workshop amazing was that I actually came away with useful tools that I want to put into place. Plus Russell took a picture of my plan of attack over the next twelve months and will be checking up on me so another reason to get my butt into gear.

One thing Russell helped quantify for me was "What makes Trevallan Lifestyle Centre so Special" or more importantly "Why do I do what I do?". Paragraph after paragraph was written but he wanted a simple one liner. How do I put all that is Trevallan into one line? Then it came to me, it was so simple.


 

The Trevallan Lifestyle Centre Team wants to make YOU happy.


 

I could now write the endless paragraphs on how we want to make you happy but it doesn't really matter because everyone is different and has different needs and wants.

The main thing is we want you leave Trevallan with a smile on your face. We really do want to give your life some TLC.


 

So where does all of this lead me, what does it really mean?


 

It means that over the coming months you will begin to see some changes occurring. Nothing to be afraid of, more excited about (that's more of a reminder to me)!


 

I'll be using Trevallan's facebook page effectively. I'll be communicating with you the 'likers'. I'll be sharing with you all the things that make up Trevallan. I'll be helping you and giving advice. I'll be sharing things that make me smile. Hopefully at the end of each day one of my posts if not all would have made you smile too.


 

If you are signed up for our email you would have received our new format newsletter. I'm hoping this is another way I can connect with you. I know many of you can't physically stop by the shop so hopefully through the newsletters and Facebook I can ignite your passion not only for gardening but for all things beautiful.


 

I've begun the process of a web page that will also include online ordering. So when you can't make it to Trevallan we can make it to you.


 

If you stop by the shop you will be seeing some changes too. You all know I love to redesign but usually the reigns are held tightly in place… well the reins have been cut loose. So there's been some changes already with a few more to come. Many are simple and you may not even realise and some are standoutish but hopefully all in all the changes will make your visit to Trevallan even more enjoyable than before. Those smiles can be bigger and brighter.


 

I may not have been to London but it sure feels like I've had a rock stars whirl wind tour.


 

Here's to smiling more and a hell of a lot of TLC!


 
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